Back-office service provider
Infomys is your single point of contact for all the services a company might need, from providing technical support to offering back-office outsourcing services. Our front-office and back-office teams can handle everything to make sure that the day-to-day business operations of our clients run smoothly.
- Call Center Services
- Compliance
- Administrative Consultancy
- HR Services
Call Center Services
Mauritius is globally renowned for its call centre services. The location and IT infrastructure of the country, as well as the local workforce, offer many advantages over other territories. The GMT offset of Mauritius is ideal and allows us to easily provide 24/7 services to customers worldwide. The price of our labour force is also a major advantage we have over many other countries.
The majority of Mauritians are multilingual (English, French and Creole) and we also have a good labour workforce who is fluent in other languages such as Mandarin, Spanish, Italian, German, among many others.
Infomys has the resources, workforce and expertise to provide call centre services, whether voice or non-voice. We offer a wide range of B2B and B2C services.
Voice Services:
Customer Management
Telesurvey
Telemarketing & Telesales
Appointment Taking
Service Recovery / Debt Collection
Leads Generation
Back Office Operations
Virtual Secretary
Consultancy service
HR Services
Non-Voice Services:
Data Entry
Billing
Chat Support
Administrative Consultancy
Why choose us?
Infomys’ back-office experts have the competence to cater to all your non-core services regardless of the nature of your business. Hiring the services of specialists to take care of your front-office and back-office processes will give you the liberty and time to concentrate on your core business. Infomys can take care of all your front–office and back-office processes, and we also have long-term affiliates who support us in services we cannot handle internally.
Our agents are thoroughly trained to ensure that they properly understand the nature of your business and how to successfully provide the services to your customers. They are hand–picked professionals with the right skillset and expertise to tackle any back-office duties for your business.
Excellent communication skills
Good memory
Patience
Empathy
Organised
Flexible
Ability to handle pressure
Creative problem-solving ability
Emotional stability
Web-savvy
Contact Infomys
Have any questions on our agency and the services we offer? Fill in the simple form below and our experts will get in touch with you.
